Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Venetta Custom Furnishing (“we”, “our”, or “us”). By accessing our website at venettacustomfurnishing.com, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Services Offered
Venetta Custom Furnishing specializes in the design and creation of custom furniture, woodworking, and home decor products. We offer:
- Custom handcrafted furniture builds
- Home decor items
- Consultation and custom quote services
- Content related to woodworking and craftsmanship
All products are built-to-order unless otherwise noted.
2. User Responsibilities
By using our website, you agree that you:
- Are at least 18 years of age or using the site under supervision of a parent/guardian
- Will provide accurate information when contacting or ordering from us
- Will not misuse our website in any unlawful or unauthorized way
- Will respect our intellectual property rights and content usage rules
3. Custom Orders and Payments
- Quotes are provided based on individual specifications.
- A deposit may be required before custom work begins.
- Once production begins, orders may not be canceled or refunded, as each item is made specifically for the customer.
- Full payment is typically due upon completion and prior to delivery/shipping.
Details regarding payment terms, production timelines, and material specifications will be provided during the quote and consultation process.
4. Returns & Refunds
Due to the custom nature of our products, we do not accept returns or offer refunds unless the item arrives damaged or there is a clear fault in craftsmanship.
If there is an issue with your order, please contact us within 5 business days of receiving your product.
5. Shipping & Delivery
- Shipping options and delivery timelines will be discussed during the ordering process.
- We are not responsible for delays caused by third-party couriers or shipping services.
- Local pickup or delivery may be available for Connecticut-based customers.
6. Intellectual Property
All content on this site — including text, product images, branding, logos, blog posts, and design elements — is the property of Venetta Custom Furnishing and may not be copied, reused, or reproduced without written permission.
7. Third-Party Links
This website may contain links to third-party websites (e.g., Etsy, Instagram, YouTube). We are not responsible for the content or privacy practices of these sites.
8. Limitation of Liability
We do our best to ensure high-quality, functional furniture and decor. However, we shall not be liable for any incidental, indirect, or consequential damages arising from the use or misuse of our products or website.
9. Modifications to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website or services after changes implies acceptance of the updated Terms.
10. Contact Information
For questions about these Terms, custom orders, or other inquiries, contact us at:
Venetta Custom Furnishing
📧 Email: venettacustom@gmail.com
📞 Phone: (860) 351-3768
📍 Based in East Hartford, Connecticut